1. Go to firstname.lastname@example.org and explain the reason you would like a refund. Someone from our refund department will be in contact within 24-48 hours or the submitted request.
2. If it is determined that a refund is warranted based on your request, we will refund a partial amount (less your deposit) to the payment method used to place your original order within 5-7 business days.
Feel free to contact our Customer Care Department for any questions about the service you have received.